iWayAfrica – A member of the Telkom Group
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Multinational Corporations: Onsite Services

Onsite services

Want a technical officer on the ground? More than quick service and advanced technology, iWayAfrica's competitive edge is our presence in sub-Saharan Africa. Available in 32 countries allows us to offer premise-based services or onsite support from desktop installation to end-user support.

Desktop installation

We understand that for your company, setting up individual offices or branches is a costly, time-consuming endeavour. To simplify this process, iWayAfrica provides desktop installation services to set up individual computer terminals, configure their network connection and ensure they're synced with the rest of your systems. We have the expertise to optimize your office.

Desktop management

Referring to the administration of all the computer terminals (both desktop and laptop) on your network, iWayAfrica makes available our desktop management service. This includes installing and upgrading software, repairs, setting up firewalls and spam filters, fighting viruses and controlling unapproved applications, such as Facebook and instant messaging.

End-user support

From troubleshooting hardware to repairing network connections, iWayAfrica does more than just provide technology. We make sure the technology's running the way you need it to. Our end-user support ranges from repairing failed hardware to recommending best-of-breed software.