iWayAfrica – A member of the Telkom Group
news1 (5-50 users)
Small Business
news2 (51-100 users)
Medium Business
news3
(100+ users)
Large Business
Large Businesses (100+ users): Business Process Outsourcing

Business Process Outsourcing

Is your business wasting time on non-core functions? By outsourcing labour-intensive business operations, you free up staff and resources to concentrate on your business's main activities. iWayAfrica offers transaction processing and call centre operations to large businesses, so they can focus on running their business.

Transaction processing

As transactions are a standard function across the board, it's an easily outsourced activity. We provide the infrastructure your company needs to process transactions such as debit orders and invoices.

Call centre operations

As a secondary business function, call centre operations can be outsourced to a third-party company. This eliminates the cost and time of hiring and training staff to work at the call centre. iWayAfrica sets up the call centre infrastructure and makes sure trained staff are on hand to operate it.